Online Shopping
& Home Deliveries
How SMS Saves
Woolworths Costs
Online Shopping Home Deliveries
How SMS Saves Woolworths Costs
The Problem
The Solution
The Problem
Customers sometimes forget to be at home to receive Woolworths home delivery.
Drivers are not allowed to leave groceries at a home unreceived.
Drivers return to depot & fresh produce goes to waste.
Re-order has to be re-picked
The Solution
Intelli Messaging worked with Woolworths Supermarkets to integrate their SMS technology into the backend of the Woolworths online shopping system.
Intelli SMS Notifications Keep Customers Informed
SMS NOTIFICATION ACTION STEPS
Delivery Reminder SMS
We’re Running Late SMS
Sometimes Things Don’t Go To Plan
Morning Deliveries
Evening Deliveries
Reminder SMS
9PM Previous Day
Reminder SMS
9AM Previous Day
Traffic
I'm Running Late
Bad Weather
Ok
Means Customers Don’t Forget
Means We Don’t Miss Delivery
SMS NOTIFICATION ACTION STEPS
Delivery Reminder SMS
Morning Deliveries
Reminder SMS 9PM Previous Day
Evening Deliveries
Reminder SMS 9AM Previous Day
Means Customers Don’t Forget
We’re Running Late SMS
Traffic
Bad Weather
I’m running Late
Ok
Means We Don’t Miss Delivery
Call us today for more information
Level 3, 400 Collins St, Melbourne VIC 3000
P: 1300 015 013 M: 0468 884 606